Privacy
Privacy notice
How we use the information you share with us through this website.
Who we are
Radial Care and Support Ltd (company no. SC787397) is responsible for personal information collected through this website. Contact us at admin@radialcare.org.uk or 01506 332064.
What we collect
When you use our enquiry form we collect the details you choose to give us, such as your name, phone number, postcode and message. If you contact us by WhatsApp, phone or email, we receive the information you send.
How we use it
We use your information only to respond to your enquiry and, if you go ahead, to arrange care. Our lawful basis is your request to us and our legitimate interest in replying. We do not sell your information or use it for marketing without your permission.
Who processes it
Enquiry form messages are delivered to us by Web3Forms. The website is hosted by Cloudflare, which may process technical data such as IP addresses to keep the site secure. We use Cloudflare Web Analytics, which does not use cookies or track you across sites.
How long we keep it
We keep enquiry information for as long as needed to respond and for a reasonable period afterwards, unless you become a client, when our care records policies apply.
Your rights
You can ask to see, correct or delete your information, or object to how we use it, by contacting us. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Cookies
This website does not set advertising or tracking cookies. If you choose a larger text size, your choice is saved in your own browser so the site remembers it.